Welcome to restopro.net (“RestoPro,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, platform, and related services (collectively, the “Service” or “Services”).

By using our Services, you agree that you have read and understood this Privacy Policy.
If you do not agree with any part of this Policy, you must discontinue the use of our Services.

Scope of This Privacy Policy

This Privacy Policy applies to:

• Users who create an account or use our platform
• Visitors browsing our marketing website
• Customers who purchase a subscription
• Any individual interacting with RestoPro’s tools, features, or communications

This Policy does not apply to third-party services integrated into RestoPro (e.g., payment processors, delivery systems). These third parties have their own privacy policies and practices.

Information We Collect

We collect information in several ways: information you provide, information collected automatically, and information obtained from third parties.

A. Information You Provide Directly

When you use our Service, you may provide us with:

1. Account Information

• Full name
• Email address
• Password
• Phone number (optional)
• Business name
• Business address
• Role/position

2. Website Content You Upload

Including but not limited to:

• Text, menus, prices
• Photos, logos, videos
• Branding and design assets
• Communications or messages
• Domain information

You are responsible for ensuring you have the rights to upload all content.

3. Payment Information

Processed securely by third-party payment processors (e.g., Stripe, PayPal). RestoPro does not store full credit card numbers. We may store:

• Transaction dates
• Billing address
• Subscription plan details
• Partial card information (last 4 digits)

4. Customer Communications

When you contact us:

• Emails
• Chat messages
• Support tickets
• Feedback surveys

B. Information We Collect Automatically

When you visit or use our Service, we may automatically collect:

1. Usage Data

• Pages viewed
• Features used
• Time spent on the platform
• Actions taken within the dashboard

2. Device Information

• IP address
• Browser type and version
• Operating system
• Device model
• Language preferences

3. Cookies and Tracking Technologies

We use:

• Cookies
• Web beacons
• Local storage
• Analytics tags

These help us:

• Recognize returning users
• Improve website performance
• Track usage patterns
• Personalize user experience

You may disable some tracking through browser settings or cookie banners.

C. Information from Third Parties

We may receive information from:

• Payment processors (e.g., Stripe)
• Email marketing providers
• Analytics services (e.g., Google Analytics)
• Advertising networks
• Social media platforms if you connect or share content

How We Use Your Information

We use your information for the following purposes:

A. To Operate and Provide the Service

• Create and manage your account
• Build and host your website
• Process payments and subscriptions
• Provide customer support
• Customize your dashboard and settings

B. To Improve and Optimize the Platform

• Analyze performance
• Fix bugs
• Develop new features
• Enhance template quality

C. To Communicate With You

• Updates about your account
• Subscription renewal notices
• Transactional emails
• Security alerts
• Customer support responses

With your consent, we may send:

• Newsletters
• Promotional offers
• Product announcements

You may unsubscribe at any time.

D. For Security and Fraud Prevention

We may use data to:

• Monitor suspicious activity
• Prevent unauthorized access
• Detect and block fraud
• Enforce our Terms of Use

E. For Legal and Compliance Purposes

• Respond to government or legal requests
• Comply with tax, accounting, and regulatory obligations
• Maintain business records

How We Share Your Information

We do not sell your personal information.

We may share information in the following cases:

A. Service Providers

We share data with trusted vendors who assist us in:

• Hosting and infrastructure (e.g., AWS, Google Cloud)
• Payment processing
• Email delivery
• Analytics and performance optimization
• Customer support

These providers may only use your information as necessary to support our operations.

B. Business Transfers

If RestoPro is involved in a merger, acquisition, financing, or asset sale, your information may be transferred as part of the transaction.

C. Legal Requirements

We may disclose information if required to:

• Comply with a subpoena, court order, or legal process
• Protect our rights and property
• Prevent fraud or illegal activities
• Ensure user safety

D. With Your Consent

We may share information with third parties when you explicitly agree to or request it (e.g., connecting third-party apps or integrations).

Cookies and Tracking Technologies

We use cookies for:

• Essential platform functionality
• Analytics and metrics
• User session management
• Preferences storage
• Advertising (if applicable)

You may manage cookie preferences via:

• Cookie banner
• Browser settings
• “Do Not Track” settings (partial support)

How We Protect Your Information

RestoPro implements industry-standard security measures, including:

• HTTPS encryption
• Data encryption in transit and at rest
• Regular security audits
• Role-based access controls
• Firewalls and intrusion detection systems
• Secure password hashing

Despite our efforts, no online system is 100% secure.

How Long We Keep Your Information

We retain information only for as long as necessary for:

• Providing the Service
• Fulfilling legal requirements
• Resolving disputes
• Enforcing our agreements

When you delete Your Content or close your account, we remove or anonymize your data within a reasonable timeframe, except for information required for:

• Legal compliance
• Fraud prevention
• Accounting and tax records

Your Privacy Rights

Depending on your location, you may have rights such as:

A. GDPR (EU/UK) Rights

• Right to access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint

B. CCPA/CPRA (California Users) Rights

• Right to know what personal information is collected
• Right to request deletion
• Right to correct inaccurate information
• Right to opt out of data sale/sharing
• Right to non-discrimination

RestoPro does not sell personal information.

Other Regional Rights

Users in Canada, Australia, Brazil, and other jurisdictions may have additional rights. We will honor rights applicable under relevant laws.

To exercise any rights, contact us at [email protected].

International Data Transfers

RestoPro may transfer and store information on servers located outside your country of residence. When doing so, we ensure:

• Adequate security protections
• Compliance with applicable data transfer laws
• Use of standard contractual clauses (SCCs) where required

Children’s Privacy

RestoPro is not intended for children under 13 (or 16 in the EU/UK). We do not knowingly collect data from children.

If you believe a child has provided information, contact us immediately to request deletion.

Third-Party Services and Links

RestoPro may include links or integrations with third-party services. We are not responsible for:

• Their privacy practices
• Their content
• Their policies

We encourage you to review their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will:

• Post a notice on the Site, and/or
• Send an email notification

Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

Contact Us

If you have questions or requests related to this Privacy Policy or your personal data, contact us at: [email protected] or using our contact page.